© 1995-2017 by At Thiyaab, Proudly created with HM LTD

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At Thiyaab

No Glitz All The Glam

Returns

 

Returns of damaged items will be accepted when the following guidelines are followed:

 

  • The customer must contact us within 7 working days of receiving the parcel to advise of the return, outlinging the damage and including photographic evidence.

  • In the case of damaged items, we will refund the cost of return postage to the customer upon receiving a receipt.

  • The customer MUST obtain a 'Proof of Posting' when returning items.

  • We will issue a refund upon receipt of the returned item.

 

Returns of items that are not damaged will be accepted when the following guidelines are followed:

 

  • The customer must contact us within 7 working days of receiving the parcel to advise of the return.

  • The customer must pay the cost of returning the unwanted item to us.  we will not refund any postage costs.

  • The customer MUST obtain a 'Proof of Posting' when returning items.

  • We will issue a refund upon receipt of the returned item.

Made to Order

Unfortunately we do not accept returns on made to order items.  We can alter or make adjustments to the garment.

 

The customer must pay for all the postage charges incured when alteration is required.